BEST IN-CLASS SUPPORT

WHATEVER YOU’RE AFTER, WE CAN HELP.

FREQUENTLY ASKED QUESTIONS

CLOUD 101

  • A login is provided after signing up for Sentry. Your Administrator creates User logins or contact your Lite-Check Account Manager.

  • A login is provided after signing up for Sentry. Your Administrator creates User logins or contact your Lite-Check Account Manager.

  • Non-verifier customers have basic access, while verifier customers have additional diagnostic features and report capabilities.

  • Stores a digital record of every inspection performed on a vehicle. Legible reports that include photos, before & after photos, and provide analytics to fleet managers.

APPS 101

  • All diagnostic data is displayed on the tablet/phone, eliminating the need for technicians to return to the tester. Printed/Saved diagnostic reports are also available.

  • Google Play Store or lcfleetsolutions.com (with a login).

  • This is currently not available but is on the roadmap. Soon you will be able to download directly from the Apple App Store.

  • Allow all permissions. Do not pair Bluetooth through the tablet / phone; pair directly from the app.

  • Android Operating Systems 8.0 or Newer.

  • LC DOT

    This is the remote control for the Inspector & verified inspections.

    CERTIFIER

    This is the remote control for the Certifier 1200.

    CERTIFIER 1200

    This is the computer's operating app for the Certifier 1200.

  • All diagnostic data is displayed on the tablet instead of the tester panel. Print/save diagnostic reports.

USING THE APP

  • Click the "+" icon next to the Unit ID field and enter all required information.

    Required:

    ID#, VIN, Unit Type, Power Unit yes/no, ABS yes/no, # of axles, Duals/wide based/singles, Brakes disc/drum

    Optional:

    Decal, License, state, lessee, Tire inflation, trunnion axles, brake chamber type/size

  • Click on the Unit. Click the Workorder icon on the right side of the Unit. Create work order required.

  • Click on the Fleet Status page and scroll down to Units due for inspection. Apply any filters needed.

  • Power on 930. Power on the tablet. Open the app and click the Bluetooth icon. Wait for the 930 serial number to appear and select it.

  • First, pair by entering the Android BT pairing screen. Power on the tire tool and navigate on screen to BT pairing screen. Enter PIN# 1235. Now, open the LC DOT app and pair from the BT icon.

ADVANCED SUPPORT

  • Contact service@lite-check.com

  • Yes, video-call, phone, and on-site for a fee.

    Service department phone/email/webinars.

    Website, manuals, and training documentation.

    YouTube and Social Media.

  • Call us at 800.343.8579 or 509.535.7512.

    You can also email us at service@lite-check.com

  • Call us at 800.343.8579, choose option 1. If you are looking for a specific contact please refer to their direct line in their email signature.

  • Yes! This does, however, depend on model, age, and condition. Contact us for more.

  • Lite-Check products have a one-year limited warranty on parts and labor against manufacturing defects. All warranty services are to be performed at Lite-Check, Spokane, Washington. The customer is responsible for shipping costs.

  • Never fear, the great reboot is here! Hold the power button and volume down for 7 seconds until reset. Cycle power if it locks up.

  • Please reach out to info@lite-check.com

Inspector 930

  • All existing ECUs on the market including Wabco, Bendix, Haldex, GEN2.

  • Yes, although only the Truck's Output of air and electrical.

  • Through Bluetooth and the LC DOT app.

  • Power on 930. Power on the tablet. Open the app and click the Bluetooth icon. Wait for the 930 serial number to appear and select it.

  • Power On and connect 7-way cable. Press the ABS button. That easy!

GENERAL PRODUCTS

  • Power by the Aux circuit of a tractor. Operate tractor circuits and 137 places a 5amp load and displays output voltage. A switch will turn on/off 5amp load in the case of connecting to the output of the trailer. Air gauges display Emer/Serv output pressure and will assist in identifying leaks.

  • Regulated air on Emer and Serv to simulate a tractor. Air leaks identified on Emer, Serv, or internal. Remote control enables brake inspections by one person.

  • More efficient enabling more inspections. Remote control so technicians can capture/identify more faults accurately.

  • Power On and connect 7-way cable. Press the ABS button. That easy!

  • You can purchase some accessories from our website visit the pricing page to see more, and for accessories not listed please reach out directly to our service department.

  • Lite-Check may offer discounts during sales and promotion events, bulk-purchases, and more. Give our team a call to find out if your purchase qualifies for discounts.

  • Lite-Check products increase efficiency with the use of only one tool, one person, and one process.

  • Lite-Check can support and diagnose both commercial and consumer trailers.

  • Electrical, Wiring, Lighting, Air Brake Systems, ABS Systems, Fleet Maintenance Management bottlenecks.

  • Faults identified with unique conditions, ABS troubleshooting steps, and visible air loss in digital format.

  • All custom and DOT inspections stored. All vehicles stored. Highest OOS items stored. ABS fleet statistics stored. Fleet status reports. Technician performance.

  • Very limited. The Noregon PLC adapter is incorporated into the Certifier.

MAINTENANCE & UPGRADES

  • Request from Lite-Check, and follow guided instructions. Firmware updates are free. Hardware can be replaced with current standards. Sentry software app via Google Play Store or cloud site.

  • Yes, optional 2-year, 3-year, etc. Cost varies by product, please reach out to Lite-Check support for help.

  • Supply clean, dry, filtered air. Do not weld on the vehicle while connected.

  • Disconnect power. Remove screws on the back panel. Open slowly observing cables and wires.

  • Use two properly sized wrenches. Use thread sealant when installing new quick disconnects.

  • Paper towels, WD-40, grease. Clean excessive grease/debris/oil and reapply proper dielectric grease.